Your replies are all helpful so that I don't assume that everything is working ok which is probably never a good policy ! Unfortunately it looks li If you redeem a Future Cruise Credit which formed the cruise portion of your Refund Credit Note it will automatically be deducted from your Refund Credit Note based on the original cost of the cruise element of your booking. No. WebThe Cunard Fare and Early Saver: Period before departure within which written notice of cancellation is received by Cunard. 21 days or more since it was filed electronically (or since the IRS filing season start date whichever is later), Six weeks or more since a return was mailed, or when. We have had over 25,000 affected bookings compared to our usual handful per week, they are taking longer to process than usual despite expanding the team and working 7 days a week. Of course, each stateroom key card is assigned to a specific passenger and also acts as ID and your way of making purchases on board. The Fine Line, absolute joke! Please find below answers to key questions relating to any voyages that have been canceled by Cunard. But if you're concerned, you can always send in your proof of shares now. Or??? The cruise line will apply the OBC only to the account that matches the name of the legal shareholder. If you haven't registered for My Account, you can do so using your Cunard World Club (CWC) membership number. I would recommend avoiding them at all costs. There is no point in sending anyone a cheque (or check) in NZ - banks no longer accept them, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Generally, tax software automatically enters the information for returning customers. The ocean liner, flagship of the Cunard line, was due to depart Southampton for New York on Sunday. Visit Validating Your Electronically Filed Tax Return for more details. I received my money back on day 120. The amount of free onboard credit youll get per cruise depends on how long your sailing is, and which cruise line youll be on. Find out how we combat fake reviews. If you requested a refund of tax withheld on a Form 1042-S by filing a Form 1040NR, we will need additional time to process the return. You will receive your refund credit note by email. You will be entitled to use the Refund Credit Note to make a new booking with Planet Cruise. How long does it take for the IRS to approve my refund? 2023 Trustpilot A/S. If, for example, your refund credit note is for 2000 and 1000 of that booking total was the value of the cruise. If for whatever reason you are due a refund, we will always refund your money as soon as we can. If the value of your FCC payment was less than the value you had paid, any additional monies paid will be returned as an FCC. The sales rep told her the same payment that took a second to make would take 120 days to refund. Page Last Reviewed or Updated: 04-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, When to Expect Your Refund if You Claimed the Earned Income Tax Credit or Additional Child Tax Credit, Tax Season Refund Frequently Asked Questions, Electronic Federal Tax Payment System (EFTPS), Tax Season Refunds Frequently Asked Questions, Treasury Inspector General for Tax Administration, Corrections to any Recovery Rebate Credit or Child Tax Credit amounts, Payments on past-due tax or debts, offset from all or part of the refund amount, 24 hours after e-filing a tax year 2022 return, 3 or 4 days after e-filing a tax year 2021 or 2020 return, 4 weeks or more after filing a paper return. Disclaimer: I may receive a small commission when you make a purchase from a link on this site, at no added charge to you. Follow BBC South on Facebook, Twitter, or Instagram. Cunard Cruise Line is one of the most famous and luxurious cruise lines in the world. Explore in 3D: The dazzling crown that makes a king. If you want internet forget Queen Victoria. Im so glad youre here! If you own Carnival stock (or youre planning on buying some), its super-easy to get your free shareholder OBC. So the logistics can get tricky with this workaround, but many cruisers use this method to double up on OBC. If Your Refund Isnt What You Expected If your refund amount isnt what you expected, it may be due to I've booked two voyages with Cunard. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-3','ezslot_16',606,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-3-0');Despite the strict rules around one free OBC benefit per cabin, the cruise lines arent the bed police! 275.00 short! Whats your favorite way to get free onboard credit on a cruise? We have every intention to deal with our customers in a timely manner and are sincerely sorry if we have not been able to do that in recent weeks, we are doing everything we can to service our customers bookings and appreciate your understanding. Can you gift your Carnival shareholder onboard credit to friends or family sailing with you? I have been waiting for 1 months now to understand how i can pay( imagine i want to pay them and they don't answer me ).I hope the cruise is better than the initial service. If your debt repayment causes significant financial hardship, please contact the CRA directly to discuss your options even if you have a payment plan in place already. Cancellation charges (percentage of fare). We also ensure all reviews are published without moderation. For further information, please readour guide to using FCC online. 4 or 5 day cruises? Just remember you need to make the purchase yourselfyou cant give your cruise card to another passenger to use your OBC. 16. Two weeks ago, I had to cancel two voyages in August 2022. Can you apply the Stock ownership for OBC on shorter cruises? Probably not. As well as this, the transfer must meet the following requirements: If you wish to reschedule your holiday,you can makeone further booking transferup to the date that the balance for their holiday is due. If your Future Cruise Credit balance is greater than the cost of your chosen voyage, your remaining Future Cruise Credit balance will be retained for use towards the payment of another voyage. Web site takes you in loops to pages but impossible to get a clear answer. Refunds that are direct deposited are not delayed for disaster and other weather-related events affecting mail delivery. Here are some tips to get your money back. These refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. Log in to My Account on the Cunard website to view your FCC. One of my favorite perks of cruising is getting free onboard creditoften abbreviated to OBC when I book during certain sales. It goes against our guidelines to offer incentives for reviews. I will not be using Cunard again! Future Cruise Credits cannot be used for existing bookings. booked to go on queen ann inaugural trip 2024. pricey, but once in a lifetime event. You may use this new Refund Credit Note to select new holiday arrangements with Planet Cruise. Hung on for an hour today before finally giving up. Yes, I have found that when faced with these pass-the-parcel choices, rather than choose the correct one, it is best to choose the option which sou Heres how to get your free OBC. Upon payment of the cruise refund to you: 10. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-large-mobile-banner-2','ezslot_11',605,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-large-mobile-banner-2-0');Proof of shareholder status could include a copy of your shareholder proxy card, a dividend tax voucher, or a nominee statement with both your mailing address and brokerage account number blacked out. The faster the merchant processes the refund, the The value will be displayed at the top of the screen when you are logged in and searching for voyages. We just filled in the form for a refund of our deposit - it states can take up to 60 Apparently they have paid the expenses into a payment system for Nat West which is for business to business accounts, our account is a personal account! Taxpayers should review the special instructions to validate an electronically filed 2021 tax return if their 2020 return has not been processed or they used the Non-Filers tool in 2021 to register for an advance Child Tax Credit payment or third Economic Impact Payment in 2021. Announcing Our 2023 Cruisers' Choice Award Winners! Hi Jerry, Carnival Corp. has offered the shareholder OBC for many years, and I don't see it going away anytime soon. Cheque received 1 June. This type of system is similar to those introduced in many other countries and is the framework under which ABTA will guide its Members and hold them to account. Sign up to our newsletter for exclusive offers Hi Victor, to answer your first question, you don't have to own the shares for a specific amount of time before submitting the form. Future Cruise Credit can always be used to book a new cruise. People complain strongly on-board. . That cash refund may be either paid directly to you, or if it is paid to us we will process it and pay it to you. We will not be giving loyalty points for the canceled voyages, but you will get the loyalty points for the new voyage you book and sail on. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. According to many longtime Carnival cruisers who have applied for the free onboard credit, the company has been denying the benefit for reasons including: Its unclear whether this is a permanent policy change by Carnival Corporation, or just a temporary hold while ships are sailing at reduced capacity. Many reloadable prepaid cards have account and routing numbers that you could provide to the IRS. You can therefore use the Refund Credit Note we have issued to select new holiday arrangements to replace those in your original booking. We will process all refund requests as quickly as possible. Refunds may take up to 16 weeks if you live outside Canada and file a non-resident personal income tax return. For those waiting on their 2020 tax return to be processed, make sure to enter $0 (zero dollars) for last year's AGI on the 2021 tax return. If your FCC amount does not display, please check that you have linked your FCC to your account by entering your CWC membership number under the My details section of My Account. Your routing and account numbers can be found on the bottom of your checks, through your online banking application or by contacting your financial institution directly. For further information, please seeTemporary flexible booking terms from Cunard. Verification can help ensure real people write reviews about real companies. Share Improve this answer Follow edited Jan 29, 2018 at 2:54 Brythan 20.9k 6 52 67 answered Jan 29, 2018 at 2:07 Steve 1 Add a comment 0 I have been told by the travel agent making our refund that there are checks to ensure that there isn't any money laundering. However, if you are unsuccessful, please send details of your claim with appropriate receipts and confirmation from your Travel Insurance provider that they have denied your claim to Cunard Guest Relations for their consideration. Our flight-inclusive packages, where were the principal, are financially protected by our Air Travel Organisers Licence (ATOL 2987). You can also contact your travel agent or our Customer Contact Centre to use your Future Cruise Credit as payment across multiple Cunard voyages. I was told it takes 30 days to accept and then up to 90 days to get refund. Cunard - cruise cancelled/refund requested 16 March (cruise 28 March). Only the IRS knows the status of processing your tax return, whether you owe taxes or are due a refund. Im Carrie Ann, the writer behind Should Be Cruising. Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. Hours of operation: Monday Friday: 6:00am 5:00pm PT (9:00am-8:00pm ET) Saturday/Sunday: 6:00am 2:45pm PT (9:00am-5:45pm ET) Appreciate these are tough times for cruise lines but all hands required on deck (or rather in their call centre) to deal with passenger enquiries and help bring confidence back. After two cancelled crossings we have decided to apply for a refund instead of accepting future cruise credit as next year's dates do not suit us. To rebook your holiday making use of your Future Cruise Credit, or in some cases to accept a Refund Credit Note which does not need to be used until 31st January 2022, if you accept a Refund Credit Note your money is protected as your credit note benefits from the same ATOL protection as your holiday. Extra processing time may be necessary. Whether you file electronically or on paper, direct deposit gives you access to your refund faster than a paper check. For more info, please read myDisclosure Policy. IT on board refused to help. Any remaining unused credits can be used to treat yourself with a category upgrade or book an additional voyage. Taxpayers who are using a software product for the first time may have to enter this information. Basically my question is, can I purchase the securities, print out the trade confirmation then sell straight away? For more information about our refund policies and how long it will take for you to receive your refund, go There has not been anything. FCCs issued as a result of any further cancellations by Cunard will be applied to guest accounts in the weeks following the announcement. It's always been the easiest, safest, and fastest way to receive your refund. If the value of your FCC payment was less than the value you have paid, then any additional monies paid will be returned as an FCC. The website is very poor and does not provide adequate information. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). One for this year and one for next. Sign-up. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should d The secret mine that hid the Nazis' stolen treasure. 89 to 64. Follow BBC South on Facebook, Twitter, or Instagram. For new bookings, you can redeem your FCC online at cunard.com: full details can be found inour guide to using FCC online. Please see our helpful guidefor how to use your FCC. 17. That was also a frustrating process as I found that selecting the appropriate options always either cut off the call or sent me in circles. Carnival Corporation offers free OBC to shareholders on all of their cruise lines. If it's related to cruising, it belongs here! Sometimes a few days, but it could Thanks so much. We cancelled, and Cunard still charged me a 12.5 % cancellation fee. With tax return deadline just days away, expert offers last-minute tips 04:00. Page Last Reviewed or Updated: 31-Jan-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), News Releases for Frequently Asked Questions, Validating Your Electronically Filed Tax Return, Treasury Inspector General for Tax Administration, Reasons why some tax refunds filed electronically take longer than 21 days. Cunard are virtually impossible to communicate with, hang onto the funds that they owe you and are very very disingenuous about the covid restrictions that you will find aboard when you travel with them. Please find below answers to key questions relating to any voyages that have been cancelled by Cunard. Unlike some cruise lines that allow you to use OBC before your cruise to pay for packages and services on board, Carnival and its subsidiaries only allow you to use onboard credit once youre physically on the ship. Your available Future Cruise Credit balance is linked to your unique Cunard World Club (CWC) membership number. Posted November 1. We booked directly with Cunard. With tax return deadline just days away, expert offers last-minute tips 04:00. How do you let the cruise line know youre a Carnival shareholder? scheduled to go in january. Skip to page content. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. Carnival Corporation employees likely already know that theyre not eligible for onboard credit for owning Carnival stock. An official website of the United States Government. Did this woman die because her genitals were cut? 15. Lets say youre traveling as a family unittwo parents and your kids who are old enough to stay in a nearby room. Unfortunately it looks like I shall have to keep sending or trying telephone till I get some sort of response. So, if youre from the UK and sailing on a cruise on an Australian brand, youll get your onboard credit in AUD. Until a refund is actioned any Future Cruise Credit (FCC) will remain on a customer's account, should a customer change their mind and make a booking using the FCC they are no longer entitled to a refund. OBC is awesome! Package holidays with flights, where we act as an agent for licensed tour operators, are ATOL Protected by the Civil Aviation Authority. I think in UK anyway, cruise lines are more like budget airlines than full serviceairlines, in that their tickets are non refundable. We made a complaint after spending nearly 50 k on various cruises and after 2 months and having sent various reminders , and having made several phone calls they just do not reply or respond . That's good to hear, thanks for reporting back. When booking online, please input your CWC membership number where indicated and the Future Cruise Credit will automatically be applied to any new booking made by January 1, 2027. Remember, they have thousands of customers to pacify here, and this cannot be done overnight, as some bookings are complicated. For a company thats supposed to be the top cruise line, Im extremely disappointed that when you try to call Cunard to ask questions, you have to wait on hold and they dont have the option of we will call you back.Another red flag is that they never seem to leave a reply on this website to apologize or offer answers to customers complaints. So up until covid no systems in place for refunds , a rare one off. The legal and regulatory position concerning travel companies may change as a result of coronavirus. If you book one parent into each of the two rooms, both adults can get the free credit. Climbing The Queens Staircase in Nassau Bahamas. Information for the most current tax year filed is generally available within 24 hours after the IRS acknowledges receipt of a taxpayer's e-filed return. You can also call our Customer Service Department or your Travel Advisor. I have paid a great deal for this cruise and I am concerned about the poor quality of Cunard's offering. July 21, 2014. north yorkshire uk. Please refer to your FCC issue correspondence for clarification. **Please note that FCCs issued as a gesture of goodwill cannot be used towards flights using Cunard CompleteAir or hotel stays. Have you received OBC for being a Carnival shareholder? She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. So now having been told that Cunard has agreed to pay our expenses that we incurred whilst finishing isolation in LA it is a nightmare actually trying to get them! For fly-cruises, departure day is the date of the flight departure. Won't use this Cruise ship for a long time if ever.Watch out for extra service charges, daily charges $11/day/person, extra 15% on wine and the they ask for more!!!!!! Youll need to own at least 100 shares of stock in Carnival Corporation at the time of sailing to earn their free onboard credit benefit. Ill continue to update the post as more information emerges on this new development. 12. However, if you are unsuccessful, please send details of your claim with appropriate receipts and confirmation from your insurance provider that they have denied your claim to Guest Relations for their consideration. 2. Cheque 140. Impossible to contact Cunard. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. The IRS issues more than 9 out of 10 refunds in less than 21 days. We were booked for a cruise in the Baltic for June, 2022. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-medrectangle-4','ezslot_7',199,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-medrectangle-4-0');But did you know that you can get even more free onboard credit every time you book a cruise on Carnival, Princess, Holland America, or any other cruise line owned by Carnival Corporation? The Queen Mary 2 is currently the only ocean liner offering a regular transatlantic service between Southampton and New York. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-2','ezslot_13',603,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-2-0');You may also like: How to Save Money on Cruises. Maybe the best solution is avoiding a refund request in the first place, says Thomas, the travel advisor. We will not be giving loyalty points for the cancelled voyages, but you will receive the loyalty points for the new voyage you book and sail on. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our The IRS issues more than 9 out of 10 refunds in less than 21 days. My travel agent , with decades of experience with Cunard, also tried and received no response. It typically takes up to three weeks to process refunds for e-filed state returns, and up to four weeks for mailed returns. 75% of full fare. Let me know in the comments below! Ending the program would result in many angry shareholders! Package holidays without flights, where we act as an agent for licensed tour operators, are protected by the tour operator's ABTA bond (or other means such as FFI). Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. Cant get through to call centre and not sure how to proceed. About 2,000 Queen Mary 2 passengers have had their voyage cancelled due to a technical issue. So use it before you lose it! You will have received an ATOL certificate with the ATOL number 2987 with your confirmation documents and your holiday reference ID number will be preceded with a T. eg T123456. If they filed a paper return, taxpayers should allow four weeks before checking the status. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. Whilst FCCs issued prior to July 2021 by ABTA, and January 2022 by ATOL, are protected under ABTA or ATOLs scheme of financial protection, both organisations will have withdrawn protection for FCCs across the travel industry by 30 September 2022 (if they remain unused and not applied to a booking). WebThe Canada Revenue Agency's goal is to send your refund within: 2 weeks, when you file online 8 weeks, when you file a paper return These timelines are only for returns that the CRA receives on or before their due date. You can also use your FCC to pay for other guests on your booking or to pay for any flights or hotels that have been booked with Cunard. Shareholders cruising with Cunard, Costa Cruises, Seabourn, AIDA, or P&O can also apply for free onboard credit. Applying for free onboard credit as a Carnival shareholder. Where your holiday is protected by Planet Cruise guarantees*. Carrie Ann is the founder of Should Be Cruising and a lifelong travel fanatic. spend. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). I'm in the U.S. but that Refund "form". my experience was not favourable. I filled it out for our cancelled November QM2 cruise from. Found it o (I hope !). Following a The CRA may keep all or part of your refund if you: The CRA will pay you compound daily interest on your 2022 tax refund. Can you save your Carnival shareholder onboard credit for another cruise? After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by telephone. I love sharing my best cruise tips with you, along with reviews of cruise destinations, shore excursions, cruise ships and cruise lines. All my cancellation Any shore experiences, dining, gifts, or drinks packages you purchased for your voyage via My Cunard or via our Customer Service Department will be automatically refunded back to the credit card you used to make these purchases and there is no need to contact us. As long as you own enough shares and can show proof before each sailing, youll get free money to make every cruise even more fun. When a FCC is used on a new booking, the monies will then be protected to the value of 100% of the original monies paid. Happy cruising! Learn more. Package holidays with flights, where we act as an agent for licensed tour operators, are ATOL Protected by the Civil Aviation Authority. Hi Butch, yes, you can use your Carnival shareholder benefit for shorter cruises. How Long Does a Credit Card Refund Take? Voyage Length 31+ days (including World Voyages, Liners & Full World) Last Modified: 03/31/2022 Policy Exceptions: For certain promotional fares, the deposit is non-refundable. Posted June 9, 2020. WebThese refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. I have called messaged and emailed. I'm not a lawyer, but I think the end date that they put on the shareholder benefit letter is just to cover themselves legally, as each new letter has a new "end date". macsford, November 1, 2021 in Cunard Line. WebHow long it normally takes to receive a refund e-file: Up to 3 weeks Paper: Up to 3 months Some tax returns need extra review for accuracy, completeness, and to protect taxpayers from fraud and identity theft.
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