2023 Resolver Consumer Online Limited. So many issues with everybodys homes its unbelievable. Worked for this company for many years when they were part of sheffield council. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. However, you will have to give us strong reasons why you have not been able to bring it to our attention earlier and we will need to have sufficient information about the issue to allow us to consider it properly. Then like us on Facebook and follow us on Twitter. . let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. View our cookie policy here. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. STAY AWAY from this developer. Follow. You can report a missed recycling or waste collection online via the Kier website. When you express your concerns or complain to us, we will usually respond in the way we explain below. Instead, theyre full of the info you need to get things sorted. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. We use dedicated people and clever technology to safeguard our platform. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? A free inside look at company reviews and salaries posted anonymously by employees. 23 Cemetery Road, Bridgend, CF31 1NA. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. also considers our response to complaints at least twice a year. Verified Listing. You can be certain that youre talking to the right person at the right time. Absorbent Hygiene Products and Nappy collection service request. The extent of this investigation will depend on how complex and how serious the issues you have raised are. We aim to clarify any issues you may be unsure about. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. Email: We aim to learn from our mistakes and use the information we gain from complaints to improve our services. Cardiff - Conway House. Click on a service above for more options or click here to look up another property. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. 3.3. Date of experience: 09 February 2022 Age concern, Shelter etc who may be able to assist you. This will be provided for each financial year. Resolver is a totally free service that you can use to complain effectively. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. You can report a missed recycling or waste collection online via the Kier website. Click on a service above for more options or click here to look up another property. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. Conway House, St Mellons Business Park Cardiff . Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. We appreciate your views and will use them to improve our website. We do not view behaviour as unacceptable just because someone is forceful or determined. Our staff will aim to help you make your concerns known to us. Simple! We can advise you about such organisations. 62 Village Court, Broadlands, Bridgend, CF31 5DY. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. And we had to send them proof !And during that 70 days - not one apology ! We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. We take your concerns and complaints seriously and try to learn from any mistakes weve made. You can write a letter to us at the following address: We will formally acknowledge your concern within 5 working days and let you know how we intend to deal with it. All it took was one call and I had an electrician out within two days. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. Find more info on Cylex | See Reviews . Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Click on a service above for more options or click here to look up another property. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. If you have a concern, raise it with the person you are dealing with. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Please place your recycling and waste at your propertys edge by 7am on your collection day. Companies can ask for reviews via automatic invitations. For the best experience please use a JavaScript enabled browser. Appalling treatment of staff, clients and customers. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . Kier Opening Times in Tondu. We appreciate your views and will use them to improve our website. We will tell you who we have asked to look into your concern or complaint. We can collect larger household items such as sofas, doors and beds. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. Operative. Anyone can write a Trustpilot review. Happiness score is 63 out of 100 63 3.3 out of 5 stars. Here are 8 tips for writing great reviews. Thursday every week. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. Information provided by various external sources. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. 2023 Trustpilot A/S. Unfortunately now getting legal advice to sort it. Email: Click on a service above for more options or click here to look up another property. Reviews from Kier Group employees in Bridgend about Pay & benefits. Click on a service above for more options or click here to look up another property. Conway House. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Thank you for taking the time to submit your feedback. Sign in. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . Email: He sorted everything out for me. Well always be on hand with guidance and support to help you get the results youre looking for. Typical big company really. Our. Good pay and work/life balance, good bunch and lads and supervisors. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Garden waste collections are available to Bridgend County Borough residents. However, if you'd rather complain directly, you can use the above address to contact Kier. Kier Group plc. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Answered all my questions. Tell them that you want us to deal with your concern formally. Submit Review . If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. This policy does not apply to Freedom of Information or data access issues. 62 Village Court, Broadlands, Bridgend, CF31 5DY. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. You will then be given the name of the person responsible for communicating with you while we consider your complaint. Terrible customer service. Bridgend. Find out how we enforce anti-littering rules in Bridgend County Borough. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Opens in 1 day. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. Write a review. Occasionally, we might suggest mediation or another method to try to resolve disputes. Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. I have contacted Kier on numerous occasions and still had no response .. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. I was swimming in my local swimming baths. Enter your postcode and, when prompted, select your address from the drop-down menu. Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. Inept upper management working on an "old boys network" basis. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Click on a service above for more options or click here to look up another property. Updated on 24/03/2023 . We also ensure all reviews are published without moderation. kier bridgend complaints. Thursday every week. The person looking at your complaint will usually need to see the files we hold relevant to your complaint. Nobody seems able to locate any of the three that have supposedly arrived! We may exceptionally be able to look at concerns which are brought to our attention later than this. I recently had my place rewired and a few things weren't how I wanted them. Find out when you can expect your delivery of blue and green bags. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! . Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Please check with your phone provider if you are unsure about how much a call will cost. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP
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