We didnt have time to even think about it because we were being urged to board the bus. Where do you buy a day pass? When Hoteles Xcaret uses the term all-inclusive, it truly means it. We had Lorena and Brenda as butlers and they were very good, professional and helped us a lot. Both Trajinera and Mercado de la Merced will have options that youll surely love, and in the case of the latter, the dessert bar is also great. My wife and I had a couples massage at the Muluk Spa at Hotel Arte. Carretera Chetumal - Puerto Juarez Km. . Kayaked in the lagoon- very fun and has Xelfie spots. See more questions & answers about this hotel from the Tripadvisor community. To guarantee the safety of children, they must always wear a life jacket, as well as follow the instructions of the guides. Hotel Xcaret Mexico is 63.9 km away from Cancun International Airport. If youre hoping to tour the region, youre in luck, as Hotel Xcaret Mexico offers elite excursion services. Please note that all Special Requests are subject to availability and additional charges may apply. A concept that will make you dance literally and metaphorically in the Latin Dance Workshop. Its menu is more international, so there will surely be more than one well-known dish that is already their favorite. I will do this review as a hotel review and will do a separate review on our park adventures. Do you have admission to the resort with the purchase of a xcaret park pass? Guests submit their subscores and their overall scores independently theres no direct link between them. When I think of Hotel Xcaret Mxico, I automatically th ink of family vacations thanks to all the parks and activities to which it gives you access, as well as its delicious food, which combines traditional Mexican recipes with the best of international gastronomy. Contactless check-in and contactless check-out are available. I give my permission to subscribe to this newsletter. For drivers under the age of 25, additional fees and/or restrictions may apply. To see correct prices and occupancy info, add the number and ages of children in your group to your search. It was extremely frustrating and we lost faith in the Xcaret as a reputable brand. The attention to detail is Immaculate. Its worth noting that as this hotels staff are trained and sensitive to the needs of people with disabilities, you can count on them to offer you quality assistance each time you need help. Warm regards Hotel Director Xcaret Arte. One of the best hotels I have ever stayed at. We stayed here for 2 weeks and never got bored, with the parks/excursions being all inclusive we had a great mix of relaxing by the pool and heading out of the hotel to the many parks, the 2 that stood out for us were Xenotes which was AMAZING and I highly recommend it, and also the trip to Isla Mujeres (transport also included in hotel) to see the amazing blue Caribbean ocean and rented a golf cart to drive around the island. Its a buffet with the meat that comes to your table on a skewer. We recommend calling ahead to confirm details. Looking for your Digital Costco Shop Card? A special call out for my therapist, Iliana. Only downside was the distance from the airport and some of the tours. La clave est en reservar con mucha anticipacin, para apartar la tarifa ms baja e ir pagando poco a poco. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Click here to view a video about Hotel Xcaret Arte. Without a doubt, it is a paradise that we want to share with our loved ones. Very little plastic use. Went to the Espectacular show at Xcaret park that evening- it is a must see- very well done. If you are staying at Hotel Xcaret Mexico you will have access to all of their parks (8 total) no need to buy park passes. At Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. Property offers upscale design and decor, superior dining venues, manicured grounds, and a high level of service and hospitality. However, within the hotel you will find endless activities and spaces that the children of the family will love. A private experience for those whose look for exclusiveness. Your contribution should be yours. If youre a sports lover, youll be happy to hear that Hotel Xcaret offers its guests a number of gaming options. Denme un caf y estoy lista para comenzar el da. Smells and flavors that will delight these gastronomic pieces, where each menu is a chapter, and the full story is the debut created altogether by Alejandro Ruiz, Roberto Sols, Paco Mndez, Jonatn Gmez Luna, Franco Maddalozzo, Miguel Bautista and Luis Arzapalo. However, in addition to being able to admire the impressive Caribbean Sea, Hotel Xcaret Mxico has a unique beach area in the destination that creates small coves that look like natural pools without waves. Take advantage of the All-Fun Inclusive concept of Hotel Xcaret Mxico to take the whole family to this majestic paradise. Inside, your children will have fun in its cenote, its waterfalls, and even a secret adventure with different obstacles and slides for children 6 years and older. Very attentive, informative, friendly, competent, warm, quick to respond and always made us feel at home. Air conditioning He was so helpful explaining dishes and drinks- one of our favorite meals. Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. de C.V. , I automatically th ink of family vacations thanks to all the parks and activities to which it gives you access, as well as its delicious food, which combines traditional Mexican recipes with the best of international gastronomy. To travel to the hotel from the airport, you can board a taxi, shared shuttle, or a private shuttle. Hotel Xcaret Mexico is located at Carr. We did Kibi Kibi for supper and again realized it was just not to our taste. Which room amenities are available at Hotel Xcaret Arte? Attached bathroom Went for a drink at the Tiki bar - Ivan makes wonderful Tiki drinks and is very friendly. Arrival day, we went to Fuego on Mexico side. Additional sorting options might be available (by type of traveler, by score, etc). In the evening, guests can relax in the cozy lounge bar. Fans of the original Hotel Xcaret Mexico will find that the quality level remains just as high at the new resort. We always appreciate feedback, and we were delighted to read your kind comments, we are happy to know that you had an unforgettable stay at this paradise, We are so proud by knowing that you enjoyed our exclusive building "Casa de los Artistas with the personalized service from our talented butler team Brenda and Lorena. A site designed especially for children with activities planned for the whole day. Grupo Xcaret's second property, Hotel Xcaret Arte, officially began welcoming guestslast month. We spoke to probably four different hotel representatives and they each told us a different story with different numbers. With amazing views to our river and Xpiral pyramid, Casa de la Pirmide will wrap you in the majesty of the temples and old cities, and its Pottery workshop will take you to that time. Day 6: Las Cuevas for Sunday brunch- it is worth all the hype. I am not aware of purchasing park passes and that allowing you to the resort, I wouldn't think that would be the case Get an answer from Hotel Xcaret Mexico staff and past guests. In addition, the beach area puts small life jackets at your disposal and is supervised by lifeguards, so you can relax and take care of your children while you rest with your favorite drink in hand. We hope you can come back and live one more time this fabulous experience, Kind regards Hotel Director Xcaret Arte, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Playa del Carmen Hotels with Room Service, Hotels near PDC Kiteboarding School and Water Sports Center, Hotels near (PCM) Playa Del Carmen Airport. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Day 4: Xavage is an all day tour- back for supper. Top room amenities include a minibar, air conditioning, and a flat screen TV. 8% cheaper Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only 0.32 mi Private beach, adults . 282 L21-3 Colonia Rancho Xcaret, Playa del Carmen 77710 Mexico Visit hotel website 011 52 800 795 4525 E-mail hotel Affiliate website Write a review Check In / / Check Out / / Guests Contact accommodation for availability. FAQs when booking at Hotel Xcaret Mexico . Yes, free parking, secured parking, and valet parking are available to guests. Food can be delivered to guest accommodation, Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. (Its sister resort, Hotel Xcaret Mexico, is located right next door.) This was an outright scam, from start to finish and I am sad that we fell for it. When we say everyone We mean even the little ones! Own or manage this property? You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map: You can see the names of other important landmarks by pointing your mouse over the following icons on the map: Other room categories and lengths of stay are available. There was never a time that we couldnt find someplace to sit at any pools or the beach/lagoon. We'll be pleased to welcome you back again and keep creating unforgettable memories. She was amazing and fixed some really tough muscle issue I have. The toilet flushes so hard that the water hits you so you have to be careful. We are very concerned to learn about your disappointing. Sweet treats to greet us, assistance through every step (Marco Ramos, Gabriel Altamirano, and Carlos Rodriguez were very helpful in the Music building) a beautiful room and property, and so many fun things to do. Minibar We have had horrible encounters with the Xcaret brand. The juices were great and all of the food was refreshing! Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. If we find any, we delete them and, if necessary, take action against whoever is responsible. What's the area around Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only like? Hotel Xcaret Arte is a hotel experience on the Caribbean Sea that pays homage to the best Mexican artists. Las tarifas del Hotel Xcaret Arte no son fijas, cambian constantemente durante todo el ao. The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was $696, while the most expensive was $1,310. Beach front Adult section 9 Restaurants Wifi. First of all, we were conned by Erick, a hotel employee at the Xcaret Arte, into purchasing a discounted vacation package from Xcaret staff while we were there in March. The property reserves the right to pre-authorize credit cards before arrival. We went to Xcaret park for a few hours in the afternoon. I had such a great time here!! ADO International Bus Station is 9 km from the accommodation, while Church of Guadalupe is 11.4 km away. It opens at 7 a.m. with a delicious breakfast buffet for the early birds, and later, an la carte menu for lunch and dinner, closing until 11 p.m. for the night owls. Service animals are exempt from fees. The follow-up act touts nine dining experiences, inspired and overseen by some of Mexico's top chefs who are pioneering and furthering their respective areas . Have fun with onsite activities like cycling and hiking. They're also applicable regardless of the comment's tone. Spacious rooms with awe inspiring design, views and contact with nature. Youll also be able to rent a bicycle you can cycle around the neighborhood with, play a round of golf at the nearby Occidental at Xcaret Destination golf course, and go canoeing in the neighboring waters. It's committed to giving guests positive experiences with its excellent service and great value. Free WiFi, Private suite Useful information about the pools at Hotel Xcaret Mxico: All of them provide access from 8 a.m. until 8 p.m. Minibar Balcony A pillow menu is available. Without a doubt, it is a paradise that we want to share with our loved ones. Due to maintenance, we will be unable to book Disney hotels on May 2, 2023 between 12:00 am and 6:00 am EST. We loved the fact that there is no saving loungers at the pool or beach. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). Located in Playa del Carmen, 5.5 miles from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. The ocean was rough for most of our stay so we didnt get in there but swam in the lagoon a lot. Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a Turkish bath, as well as access to a nearby outdoor pool. This colossal hotel in the Mayan jungle is set up for action and adventure holidays. It was so uncomfortable to continue to tell them to leave you alone, basically, because they wouldn't stop trying to sale you a Time Share or membership. Chetumal - Puerto Juarez Km. Are there opportunities to exercise at Hotel Xcaret Arte? Erick quoted us a discounted price for adults and told us bringing our two children would be 50% off. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. He told us about a follow up trip that we could book at a greatly discounted rate. Yes, Hotel Xcaret Mexico offers free parking. These create the perfect space for children to play in the sand and swim in shallow areas. 282, 3.6 miles from the center of Playa del Carmen. Adults are not allowed to enter with alcoholic beverages. The drinks were watered down or just a bunch of sugar except for the lobby bar or dans bar in fuego. Even if they still don't know how to do it, they can enjoy them using the life jackets that the hotel provides. Open daily. We watched our shows on my laptop because we could access them or even basic cable on the televisions. The spa hidrotherapy was great. Apr 30, 2023. But because we had already paid a $700 deposit that was non-refundable, we felt obligated to suck it up and pay the remaining price even though it was way higher than what Erick had told us it would be. We stayed at Hotel Xcaret, and with your "stay" comes all access to the parks, including any buffet restaurant and many of the things to do, including the show at night. 5-star hotel. The resort stood apart from others in the area, offering local cuisine, authentic experiences, intricate decor and an All Fun Inclusive concept that wasn't ever seen before. Conveniently situated 45 minutes away from the Cancun International Airport and 45 minutes away from Tulum, the resort invites adult guests ages 16 and older to experience artisan Mexico. Does Hotel Xcaret Arte have airport transportation? We would have liked to hear about this offer earlier. Among its more than 50 included attractions is the Children's World, available from 9 a.m. to 6 p.m. Restaurants encouraged you to order multiple appetizers, main dishes, desserts, drinks which really allowed you to try nearly everything on the menu. Marco was our waiter and very nice. Balcony The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Day 3: spent the morning touring the resort. Open daily. At Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. These create the perfect space for children to play in the sand and swim in shallow areas. We gave you just a few recommendations of what you can do with children at the hotel, but upon arrival, you will discover that there is still much more to have fun with the family. Do not refresh your browser or exit this page. Day pass, Te contamos todo Viaje Libre 1.24K subscribers 12K views 1 year. English, French, Italian, Portuguese, Spanish, Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Property is disinfected using an electrostatic sprayer, Sheets and towels are washed at 60C/140F or hotter, Guest accommodations are sealed after cleaning, Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico), Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas, Guest accommodations are accessible via mobile device, Personal protective equipment worn by staff, Enhanced food service safety measures are in place. Included parks were great. Nearby attractions include Xcaret (0.9 miles), Quinta Avenida (3.5 miles), and Playacrawl (3.6 miles). Among the four, the master suites are the most spacious and furnished. We were blown away by the level of service, the resort itself and all the parks we visited. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Dont waste your money on this place! Considerations to enjoy paddle and kayak: Book these activities in advance, since they are among the favorites of visitors, the waiting time can be a bit long. If after you visit the Children's World, you notice that your little ones still have a lot of energy, don't forget the rest of the family activities you can enjoy in the park. The resort was great but, Ariadna was the best! Offering a unique artistic and cultural experience, this All-Fun Inclusive resort welcomes guests 16 and older and features numerous pools, a variety of restaurants and bars, a fitness center and a spa. Just make sure to check this property's cancellation policy for the exact terms and conditions. There are more places to choose from in the, Frequently Asked Questions about Hotel Xcaret Arte. All are air conditioned and offer a private bathroom, an in-room safe and ironing facilities. Hotel Xcaret Mexico offers a garden to relax in, as well as free private parking on site. Guests can enjoy drinks at the bar. While at this hotel, youll enjoy access to games such as darts, table tennis, and mini-golf. We came here on our honeymoon. It also indicated that refunds were out of the question. Thanks to its proximity to the beach and our inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. The most expensive day is usually Friday. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The All-Fun Inclusive concept of Hotel Xcaret Arte is strengthened with 5 artistic and exclusive workshops from this hotel: dancing, pottery, weaving, painting and literature. Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-H, Xplor, Xplor Fuego, and more. Ta Xhido - Onsite restaurant. Minibar The food at this rooftop is excellent as well. Purchasing a Park Pass for Xcaret does NOT give you access to the hotel. Everyone, from children to adults, will find something that they will surely want to repeat year after year. It is overwhelming at times but so magical and the food is of course delicious. Guests under 16 years old are not allowed in the spa. The art, the scents, the people are above and beyond. Carr. They decorated. Guests will enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-H, Xplor, Xplor Fuego, and more. An experience that is built in the Textile Workshop and in the open space activities, that will allow you to enjoy paradise in any way you wish to live it. Telephone USA/CAN: 1-855-326-0682 Open Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Sincerely, Hotel Director Xcaret Arte. This place was amazing from beginning to end. Keep on reading and get to know them all so you know where to take them on your next visit. Use of the pools and restaurants $100USD. Booking.com does not accept responsibility or liability for any reviews or responses. The use of a life jacket is mandatory for all ages. more. Charges may apply. In addition, in all restaurants you will find dishes designed for the little ones in the family. Day 5: Xenses in the morning and Xplor Fuego at night. To begin with, throughout the hotel you will find carts that offer different types of snacks with international options such as ice cream and hamburgers, as well as delicious Mexican options such as esquites, cochinita sandwiches, and even marquesitas. It has a candy and ice cream bar where they can have whatever they want. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. 282, Playa del Carmen. our room for my husbands birthday and left some treats for us too. Las playas wasnt very good and ants will eat you alive. If you are staying at another hotel, you can purchase a day pass for the hotel. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Inside, your children will have fun in its cenote, its waterfalls, and even a secret adventure with different obstacles and slides for children 6 years and older. Went to Las Cuevas for supper that night. ALL-FUN INCLUSIVE . Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. These rooms boast in-room dining, synthetic feather duvets and pillows, flat-screen TVs, drinks and snacks minibars, air conditioning, traditional hammocks on their terraces, Jacuzzis, coffee makers, and cordless phones. By continuing to browse the site, you agree to the use of cookies. Does Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund? especially shout out great service from Ivan(our butler) Leonardo (our waiter at Las Playas) and my favorite restaurant Kibi Kibi which I have blanked on our waiters name. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Arenal - This restaurant overlooks the ocean. If you choose to board a taxi, you will find one at the airports ground transportation area. If you can't find what you're looking for, you can also send your own questions to the property. She went so above and beyond that when we return, we will make sure we are booked at her casa. A key feature of a stay at Hotel Xcaret Arte is the all-inclusive access to all nearby Xcaret parks which boast every type of entertainment you could want in a Caribbean vacation. For some, finding something to entertain them for more than half an hour seems almost impossible. We are so sorry to hear about you not feeling well, we would like to make a heartfelt apology that your restaurant experience was not up your expectations.
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