Advised her that I wanted a call on 7/19 with status. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. Upon looking into the details of this customer, I find that the customer had an after****et intake system installed on the truck. Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. He repeatedly has stated he cannot leave his vehicle but will not utilize his warranty provisions. Phone Email. Lies lies lies all lies. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. I have tried to get them to get me in contact with ****** ******, who is the owner of Don Davis auto group with no avail. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. Due to the potential damage to the engine due to the sludge on the oil cap, we declined to work on the vehicle and recommended that they take it back to the dealership it was purchased from. Mrs. ****** declined and returned the Wrangler. "The cock and bull story used by the Don Davis Auto Group to defraud Mr. Arnold confirms the sleazy reputation of car dealers behaving like 'snake oil salesmen,'" said Tracy. Search Inventory. I had never been aware of this. Was told oil change was completed. Lisa Lewis worked for North Texas auto magnate Don Davis for more than 20 years and was his personal assistant for most of that time, helping to manage his personal financial affairs. real person. He investigated the complaint and agreed that Mr. ***** was due a partial refund as a result of our not keeping the customer updated on the delays and progress in completing the repairs to his vehicle. Then BOTH Dealerships reported work on the CarFax report. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. If you continue to see this The customer approved the repair as quoted and then later declined the repair. Called 7/19 at 4:45pm we got vm again. I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. Read the crime and public safety news your neighbors are talking about. Don Davis Chevrolet GMC- El Campo provides local drivers with a variety of hard working trucks, family-friendly SUVs, and fuel-efficient sedans. View Robert Howard's colleagues in Don Davis Auto Group Employee Directory. If you have any other questions, feel free to call ************. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Mr. ****** did receive a promotional letter offering to trade is 2020 leased Altima for a a 2021 lease Altima. As a matter of policy, BBB does not endorse any product, service or business. This is a multi-location business. I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. You are not hurting me, you are only hurting yourself. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. They kept the car for approximately 1 month. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. an. I've attached a link to our new vehicle website. Why did **** communicate a specific part requirement to me and then do something else? Nissan. I informed that there is no loaner for him. scusiamo se questo pu causarti degli inconvenienti. Search Inventory. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. Manager, Finance. Don Davis Auto Group has an overall rating of 2.6 out of 5, based on over 44 reviews left anonymously by employees. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. After work on 12/14 I call a wrecker service to meet me at Don ********************** because I didnt want these people to do anything else to my truck. Clean CARFAX. I informed him that we would be able to look at it on 06/09 or 06/10. F-150 Vehicles. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? Note that complaint text that is displayed might not represent all complaints filed with BBB. And even though all pre-owned vehiclesare sold strictlyas is, we have helped Ms. ******** repeated with repairs with her vehicle. Visit us for sales, financing, service, and parts! With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. . Great team in sales and service! We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Search Inventory. The civil suit (Cause No. Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. . Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote Mr. Don Davis, Chairman Mr. Robert Howard, President & CEO Customer Contact Mr. Jim Brown, Secretary Additional Contact Information Fax Numbers (817) 588-5040 Primary Fax Phone Numbers (817). Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". Fleet Manager at Snelson Companies, Inc Modesto, CA. Since then I have taking the car back to the dealership seven times, a few times for the same thing. excuses voor het ongemak. Robert Howard Active Arlington, TX President for Don Davis Ford, Inc. Overview 18 Companies 23 Connections 9 Locations Contribute Follow Robert Howard Overview Robert Howard has been associated with eighteen companies, according to public records. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. Onze Through our back and forth phone conversations, this person was rude and short with me the entire time. All lending decisions are madeby our third party lenders, not Don Davis ******. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. They kept the car for . I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; Let me know if there is anything else you need from me. Si continas recibiendo este mensaje, infrmanos del problema When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Auto Group. The client did not want to pay for a rental vehicle and did not have an extended Service Contract that would cover the expense of a rental vehicle. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. . Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. Does my truck even have an S&B Air Intake system? Please Reference BBB ******************************************* for more info. ein Mensch und keine Maschine sind. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. We were able to secure financing on both units in question. However, he wasnt happy that he could not get an appointment for three to four days. Please let me know if you need anything further from me. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. Please help us protect Glassdoor by verifying that you're a 11 Next 121 vehicles found View: results per page Used 2009 Ford Escape XLT Compare 888-802-2903 View All The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. Customer Reviews are not used in the calculation of BBB Rating. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. Pitiful attempt to deflect I might add. I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. They put the oil cap back on and brought the vehicle back to me. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. See details. Kevin Krause. Service said they needed to jump our vehicle and had to drive another client home first. Need to find a different location? Complaint: 17290977 I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. Supplemental disability, accident, critical care insurance for employees and dependents, Employee Discounts on Vehicles, Parts and Service. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail About 1-2 weeks into my experience working I was left alone like completely alone. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. Collision Center. I called and was informed he no longer worked there. . 877-424-2942. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. On September 1st I went into Don Davis Ford to trade in my 2015 Jeep wrangler and spoke to a salesman and traded it in for a 2021 Nissan Rogue after completing the necessary paperwork for the vehicle I was able to take the Nissan Rogue home, on September 28th I was informed by Don Davis Ford that the funding for the financing did not go through and that the Nissan Rogue would need to be returned back to the dealership or have a co-signer sign the paperwork. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. om ons te informeren over dit probleem. Dodge Chrysler Jeep Ram. Mrs. ****** declined and returned the Wrangler. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. I forwarded Mr. *****s complaint to our Ford service manager. NEW. It was 4 weeks before my truck was ready for pick-up. During the conversation, **** review pricing with ****************** along with the dealer added accessories that all new vehicles receive. para informarnos de que tienes problemas. 14508 others named Jim Brown are on LinkedIn . From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. to let us know you're having trouble. Dodge Chrysler Jeep Ram. As a matter of policy, BBB does not endorse any product, service or business. He asked about a loaner. I work full time+, am taking classes to further my education and I take care of my son. CFO at Don Davis Auto Group. How am I supposed to be without a vehicle for 5 business days? Never once showed any interest in helping me at all. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . When I took a look at the car fax I did see that there was a note of a minor accident on 1/25/2020. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ -- A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new. We paid $199.90 and we had no vehicle for 10 days, rude customer service and didn't want to provide us with a written estimate until we pressed for it. I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. The other complaints against your dealership further proves that point. I did however, expect to be treated respectfully and that has not been the case in the entirety of my dealings with this pitiful excuse of a "dealership". The U.S. attorney's office on Tuesday filed a foreclosure lawsuit seeking to take ownership of an Arlington house she owns, records show. ******* was very rude when speaking to us, asking "I need to repeat everything to you again?" She choose not to repurchase either unit. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Bring your passion, energy and experience. The $7,000 down payment was made in May on the purchase of the Jeep Wrangler. questo messaggio, invia un'email all'indirizzo To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. ****************** did reach out to the dealership on 11/3/2022 in regards to a new Versa. Examples of poor service or misinformation include: They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. Use this form to complete a full application. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. We would also offer to buy his vehicle back for the 27,999 sales price from December. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. The overall price does not show in the quality of this vehicle. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. Every single service review was abhorrent! His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. Collision Center. Lamentamos pelo inconveniente. This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. CARFAX One-Owner. The results of his review are below. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. then ask your freaking manager. If you have any questions, feel free to call me at ************. To keep growing and building on our success we look for like-minded individuals to join our team. Mr. ****** did visit our dealershipafter a conversation with our sales manager, ****** ******. BBB Business Profiles generally cover a three-year reporting period. Auto Group Site. I have proof and witnesses of this. Other than the initial phone call acknowledging that they had my vehicle, I received ZERO proactive communications from the Ford service representative, ****, during this time. Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. *** the service manager is another joke and will lie to you with a straight face! Don Davis was an okay place to work to say the less. . Auto Group. That is a bald face lie and shame on you sir. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. 2 hours later, Called again, lm again. NO OTHER WORK WAS DONE! Please enable Cookies and reload the page. Kicks Vehicles. Went to pick up truck and oil change not completed. If you have any questions, feel free to contact me. While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. BBB Business Profiles are subject to change at any time. "I would just buy a new car if i were you"Quoted over $8k for repairs. I was hesitant on moving forward because this is extremely over priced but I decided to move forward with the repairs. Nissan. She arrived around 7:00pm. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. As with all consumers, we invite them to the dealership in an effort to not only obtain financing but also find the right vehicle. Expedition Vehicles. Passenger Suffered Catastrophic Brain Injury As A Result Of Salesman's Lies According to Lawsuit. For 40 years Don Davis Auto Group has continued to grow based on our fantastic group of employees. Explorer Vehicles. Additionally, the $1495 price is significantly less than the accessories charged by others. At the time of the purchase, the salesman for Don Davis Auto Group told a "whopper" of a lie stating that the Toyota Tundra was "the safest truck ever built" according to the lawsuit. Again people DO NOT waste your time going to this dealership because they lack ethics and will cost you tons of unnecessary money. This is what a consumer is supposed to be able to go by when purchasing a vehicle is the accuracy of the CarFax and now I know for a FACT that this CarFax has been FRAUDULENTLY REPORTED on by 2 different Dealerships. Finally spoke to a mgr Austin that evening. Yes that payment was more than his prior payment. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. Have fun with all the negative reviews I am about to leave concerning your "dealership". Edge Vehicles. I have been trying to contact the general manager by email,by phone,by text with no response at all. verdade. Collision Center. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. He agreed and said he would contact me again about this issue. Treat your customers right the first time and you wouldnt have to rely on making up false stories in an attempt to save the companys reputation. I would love for them to complete their promise and put me in a Nissan 2021 for the price I was previously paying or I will never come back to Nissan in the future. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. 067-309719-10) was filed in the 67th District Court of Tarrant County by Vehicle Safety Lawyer Todd Tracy on behalf of a Hurst, Texas businessman who suffered a catastrophic brain injury. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. Don Davis Auto Group offers an industrystandard benefits package to all qualified employees. Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas.
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