Our Services and Results Are Not a Substitute for Medical Judgement. Chronomics was founded in 2017, by five friends from scientific and technological backgrounds. A year on, I get an email saying that I had been 'subscribed' to a service that I did not receive or want and money would be taken from my account. Hi Richard, Thank you for your feedback. We may share information about you as follows: We may also share aggregated, de-identified or anonymized data, which cannot reasonably be used to identify you, for our lawful business purposes, including to analyze, build and improve our Services, and improve our products and other offerings, provided that we will not share such data in a manner that could identify you. I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. From tele-health to travel; sleep to skincare; multivitamins to managing menopause - and many others - we partner with the worlds largest and most impactful organizations, using science to transform how they diagnose, personalize and evaluate their offerings. We want to drive a revolution so that people can be proactive in controlling their own future and their contributions to the future of humanity through biological data and discoveries about themselves, their surroundings or their livelihoods. Hi,Thank you for your feedback.I'm so sorry to hear of the issue you had when trying to locate the barcode.I am glad to hear this did get resolved, but if you need any additional assistance, please let me know by replying to the email I have sent requesting your order details with us.Again, my deepest apologies for any inconvenience.Wishing you all the best,Deborah,Social Media Department. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. If you still have questions or prefer to get help directly from an agent, please submit a request. How do I contact Chronomics? Disclaimer. Necessary for our legitimate interests such as improving our Sites and Services, enhancing our relationship with you and protecting our confidential and proprietary information. Very impressed. Terms & Conditions It can take up to 48 hours for your sample to reach our lab. My money was taken for a one-off test which never arrived. If we agree that your objection is justified, we will permanently stop using your data for those purposes. To withdraw your consent to processing your personal data. WebIf you've not yet received your test results, please read the information below before contacting us. If you need any further assistance, please dont hesitate to contact our team via this link - https://help.chronomics.com/contact-us Kind regards, Ibukun Social Media Associate Advertisement CU customer 1 review GB Modern Slavery Statement. In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. Lateral flow test *. Where we do not need to do this because we already have this information, from the date we received your request. You can reset your browser to notify you when you have received a cookie or alternatively, to refuse to accept cookies. No credit card required. NPI number and/or licensing identification number, Date and time of interaction with our Services and/or the customer/patient, Any of your communications transmitted through Sites, Health information about you that may be required as related to the specific test (such as recent symptoms), Date and time of your consents related to the Services and/or medical treatment, Dates when such prescriptions are provided related to the Service, Results of the diagnostic or wellness test(s) you have taken, The date that test results are available to you. Telehealth Providers. Any other information about you related to the Services. Were a business thats using biomarkers - quantifiable information taken from the analysis of molecules - alongside technology to democratise the use of science and data to improve peoples lives. The website is simple to use, and they consistently offer top-notch customer support. But then, in March 2020, an already bumpy journey hit some seriously rough waters. However, not all of the early progress was smooth sailing, especially how we drove initial sales of our flagship product an epigenetic test looking at biological age. Start your journey today. Your results were late for our flight and we had to use airport tests. Here are 8 tips for writing great reviews. Contact information I started to doubt I would be able to make it to the airport on time!Part of the problem was my fault. Disclaimer. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. As-Is. Best wishes,TyService Desk Manager. Disclaimer. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. Hi Andrew,Thank you for your feedback.I'm so sorry to hear about this, I can assure you I am here to help you.I have asked for more information regarding your order on an email, if you could come back to me with your details, I can get this looked into.Again, my deepest apologies for your experience and I'll look forward to hearing from you soon.Wishing you all the best.Kind regards,Deborah. Suggested companies are based on peoples browsing tendencies. Contact information (email address, postal address, telephone number), Log on credentials when you create an account with us (e.g., user ID, password), Your physical location in terms of city and state or province and country, Type of diagnostic or wellness test prescribed for you or sought by you, Health information that may be required as related to the test (such as recent symptoms), The date and time of your consent related to the Services and/or medical treatment, Any of your communications transmitted through our Sites. See the above Cookies section and our Cookies Policy for more information. Here you can contact via Chronomics Corporate Office is Lombard Business Park, Bizspace, London SW19 3TZ, United Kingdom. Should you use the websites or other applications of these third parties, you should refer to their privacy policies or for their use of your personal data. Sam and all of us at Chronomics appreciate the feedback and wish you safe travels and great weather :) If anything else, don't hesitate to contact us back.Kind Regards,Ana. WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! Thank you so much. WebContact Email solutions@chronomics.com Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. And it is still a really difficult process to contact anyone. | Read 12,541-12,560 Reviews out of 15,147 I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. Funding. Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,616 posts 140 reviews 205 helpful votes 4. I have requested more information regarding your order with us and I'd be happy to help resolve any ongoing issues. They are also very knowledgeable about their products, making it simple to discuss what you want or need with them. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. As-Is. I'll look forward to speaking with you soon. an engine - and we are building it. To object to processing of your personal data. We use your personal data to respond to your requests and inquiries. Where we rely on our legitimate interests as the lawful basis for processing your personal data for particular purposes, you may object to us using your personal data for these purposes. To learn how Hurdle (a Chronomics Ltd. brand) handles your information, please see our privacy policy. I emailed chronomics to advise that the test was sent incorrectly again. why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. Chronomics makes no 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. (business & personal). Scientific Advisory 2 weeks later I then received the return flight tests. After securing enough initial investment to get things off the ground, our research developed a handful of novel biomarkers that could be used for a range of purposes from human and animal health, including pets and livestock, to lifestyle decision-making. And this revolution is for everyone - its not about those who are rich enough to be able to afford it, or unwell enough to need it. Chronomics, how about a refund? Founded in 2017, A REAL person would have been so much more reassuring but there was no live person helpline!! Tech-bio company, providing access to a bio-infrastructure to simplify and speed-up the use of biomarkers to improve everyday decisions. Still no refund!!! In line with Chronomics returns policy on their website.The parcel was received and signed for by chronomics. Webchronomics.com jbs.cam.ac.uk 2 44798886XXXX +44 7970 72XXXX Dave Holtom Chief Executive Officer Rupert, Idaho, United States View 2 valleyag.com valleywidecoop.com If you could come back to me, it would be greatly appreciated. We highly appreciate your positive review and would like to thank you for using our services. Most browsers are initially set up to accept cookies. Hurdle is a trademark of Chronomics Limited. We hope you had a wonderful cruise and if you need any further assistance please don't hesitate to contact our team and we'd be happy to help. About Us If we make a change to this Policy that, at our sole discretion, is material, we will summarize the changes. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. I'll look forward to hearing from you soon. We WebCEO at Chronomics Cambridge, United Kingdom Ranked #1,233 out of 24,660 for MRes/PhD student in United States View Tom Stubbs's Email & Phone Number Tom Stubbs's Work Experience University of Cambridge MRes/PhD student October 2013 to Present Tom Stubbs's Education University of Oxford WebKontakt E-mail: hello@getklarity.shop ffnungszeiten: 09:00 Berlin Time 20:00 Berlin Klarity BVBlaak 5203011 TA RotterdamThe Netherlands Company Number: 81680554EORI number NL862179555 VAT Number: NL862179555B01Tax Number: 8621.79.555C People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our goal was, and continues to be, to analyse biological samples and give you actionable information to help you make decisions - about anything where knowing more about the unseen is important. We use your feedback or responses to surveys to provide , provide support for, improve, and develop the Services and our Sites. Cookie Policy Hi Clare,Thank you very much for taking the time to leave us such a positive review. By submitting data of a child, you are representing that you are the parent or legal guardian of the child with the right to obtain the Services for the child. You have choices to prevent or limit the collection of personal data through cookies and other tracking technologies. Furthermore excellent are the rates! Also speaking to a robot was not at all helpful. For Individuals 10 August 2021 at 10:49AM. Results Delivery & Monitoring, Who We Support Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. It always starts with CHRON/CHROM, followed by a short series of letters/numbers and you will have this number on your initial booking confirmation email from us. Its also available in your Chronomics dashboard: Thank you for your continued support throughout the United Kingdoms response to COVID-19. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. If you do not consent to the collection, use or sharing of your personal data as described in this Privacy, please do not use our Site or provide us with information. Every day would start at 6am outside various stations, leafleting and standing with placards trying to explain epigenetics to beleaguered commuters. Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. We are really pleased to hear you were happy with our services and that you will use us again! Lab Processing Scientific Advisory However, somebody emailed me within 5 minutes with a resolution. 64.99. Our products can be used internationally: we generate results and certificates in the format accepted by different local authorities. WebChronomics, Ltd. contact info: Phone number: +44 7970727222 Website: www.chronomics.com What does Chronomics, Ltd. do? Up to 5 This confirms they've been approved by a German organisation called TuV Sud. Blog All rights reserved. About Us Our bio-infrastructure system Find contact details for 700 million professionals. View contacts for Chronomics to access new leads and connect with decision-makers. Hi Brian, Thank you for your feedback. Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. Any other information you choose to provide to us. We are delighted to hear you are a returning customer and you have been happy with our services. Kindest regards,NiciaSocial Media Department. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Get the latest business insights from Dun & Like many companies, our business operations are global. Necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of an employee, medical diagnosis, the provision of health or social care or treatment in accordance with applicable laws. We may disclose personal data to law enforcement, regulators or other third parties if we believe in good faith that its necessary (a) in connection with any investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, safety or property or of users of our Services or others; and/or (d) to otherwise to establish, bring or defend a legal claim; or (e) to assist in preventing any violation of the law; (f) to enforce our Terms of Use on our Sites or our Terms and Conditions for the Services (for example, if your actions appear inconsistent with such terms). Go to WebWho is Chronomics, Ltd. Headquarters 1 St. James Ct, Norwich, Norfolk, NR3 1RU, United Kingdom Phone Number +44 7970727222 Website www.chronomics.com Revenue <$5M Industry Medical Testing & Clinical Laboratories Healthcare Chronomics, Ltd.'s Social Media Is this data correct? View contact profiles from Chronomics, Ltd. Popular If you still have questions or prefer to get help directly from an agent, please submit a request. I printed them out on my printer instead of keeping the details on my phone, but that was my choice. WebSteps: From your Shopify admin, click your username and account picture. WebFind company research, competitor information, contact details & financial data for CHRONOMICS LIMITED of LONDON. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. All rights reserved. WebChronomics, Ltd. employs 111 employees. Ours is 5 minutes, personalized, and technical. Get the latest business insights from Dun & Bradstreet. Any information described in this section may be non-identifying or associated with you and therefore identifiable. not very helpful. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. Well get back to you as soon as possible. This version 1.2 was last updated November 14, 2022. Our Sites may include links to third-party websites, plug-ins and/or applications, including but not limited for social media purposes. They have excellent products and are extremely helpful. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. We believe biology, and how we use it in our day-to-day lives, can drive human progress in the same way digital developments have transformed our world in the last 30 years. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Lab Partner Program Kindest regards,NiciaSocial Media Department. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Their mutual interest in establishing a start-up organisation that could bring about positive change for both biological science and technology led them to draw up papers to launch the business a few years later, at the end of 2017, along with another Cambridge alumni (and future Chief Science Officer) Daniel Martin Herranz. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. I thought Chronomics was Chronometrics. We hope you have a great week! WebFind company research, competitor information, contact details & financial data for CHRONOMICS LIMITED of LONDON. Developer Docs Thank you. Lateral flow test (observed in-clinic) *. Chronomics makes no Accordingly, your personal data may be transferred to a location which has data protection laws that may not provide the same level of protection as your location. To complain to a data protection regulator. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Unless there is a reason that the law allows us to use your personal data for longer, we will make reasonable efforts to comply with your request. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. For reasons of substantial public interest. Hello Karen, We are sorry to hear about your inconvenience when using our test. We hope you have a great Christmas and wishing you all the best. Chronomics is funded by 3 investors. The law requires us to retain your personal data for a longer period, or delete it sooner; You exercise a right to have your personal data erased (where it applies) and we do not need to retain it in connection with any of the reasons permitted or required under the law (see the Rights Under the GDPR section below); or. API methods are available to manage orders, tests, and labs. contact us at: support@chronomics.com or 0208 146 0960. Binning is very flexible since it can be so important. And all of our holidays are designed to help you Discover Your Smile. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. WebContact Us If you still have questions or prefer to get help directly from an agent, please submit a request. Apart from the cock up with TUI's very poor communications (with just about everyone concerned) regarding when our booking numbers appeared on the 'Chronomics' system, everything went to plan. This publication was withdrawn on 13 December 2022. Companies can ask for reviews via automatic invitations. We are delighted to hear of the great service you received from Ryan. very frustrating. United States) through the use of appropriate safeguards such as standard contractual clauses. Our Services and Results Are Not a Substitute for Medical Judgement. Lab Partner Program Here we highlight of the Chronomics Contact Number is +44 20 8016 2620 which you can resolve your queries quickly and easily. I purchased the lateral flow tests. Please see our Cookies and Other Online Tracking Technology Policy (Cookies Policy) for further information. View Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Privacy Policy WebWho we are and how to contact us This Platform is operated by Chronomics Limited ( We or us ). Kindest regards,NiciaSocial Media Department. Chronomics has raised a total of 1.1M in funding over 2 rounds. Had a panic and rang Ambassador to be told It was on cassette. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Please fill out the contact form on the link below and we will reply as soon as possible. PCR test (observed in-clinic) *. I haven't got my test result yet, what should I do? Thank you so much. Contact The company began in the unlikely surroundings of Peru when two friends from Cambridge University Tom Stubbs and Toby Call met soon-to-be Commercial Lead Charles Ball and future Chief Technology Officer Rob Thompson (complete with motorbike and leather trousers) while they were all travelling. A cookie is a small text file which a website stores on your computers hard drive, if permitted by your web browser. To have your personal data corrected if it is inaccurate or incomplete. Wishing you all the best. London,SW19 3TZ Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. Hi Andy, Thank you for your lovely feedback. :-). We want all our products to be easy to use, and our contact centre is always there to help. Disclaimer. Hi Mrs Ryall, Thank you for your feedback. Clear instructions please. If you continue to use the Service after a Policy change goes into effect, you are consenting to the revised Policy. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which we collected it . If you have an account on this Site, you can sign in and update your personal data including, where applicable, whether you wish to receive marketing messages from us or our third-party providers. On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. Please wait until the above time frames have passed before contacting us. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. Sign up for a free account. I'll be sure to pass on your feedback to him. United Kingdom, Tests for Individuals Please fill out the contact form on the link below and we will reply as soon as possible. It can take up to 48 hours for your sample to reach our lab. Cookie Policy Kindest regards,NiciaSocial Media Department. Modern Slavery Statement. Logistics & Fulfilment And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome. Best wishes, NiciaSocial Media Department. Editor, Marcus Herbert. Re: TUI/chronomics day 2 Test 1 year ago Save Dave No credit card required. I have passed on your kind words to Ryan! No number to ring chronomics. Edit Lists Featuring This Company Section, Saliva test DNA company expands globally after $100k US boost, Medical Device Companies With More Than 50 Employees, Biotechnology Companies With Less Than $1B in Revenue (Top 10K), England Companies With Fewer Than 100 Employees (Top 10K). Last year took ages to contact anyone to order an epigenetics test. No tel number available to resolve problem. We use dedicated people and clever technology to safeguard our platform. Discovered that my kit did not contain the document with the registration number and hence I was not able to register my results. Kindest regards,NiciaSocial Media Department. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. The date that we have confirmed your identity; or. As-Is. It was this same intrigue specifically the important role of biomarkers within it that prompted our five co-founders to establish the business in 2017. We take reasonable technical and organizational measures to help protect personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Logistics & Fulfilment I need to sort this prior to filling out the government locator form to return. Weve since developed a testing platform that is helping re-open travel for thousands of people, entering into partnerships with some of Europes sector leaders from airlines to travel agencies in 2021. Privacy Policy WebDo you agree with Chronomics's 4-star rating? WebWe are really pleased to hear you were happy with our services,sending lots of well wishes from all of us here at Chronomics. This was the 2nd time this year using chronomics. Lab Processing Terms & Conditions We may also ask for your consent to use your personal data for a specific purpose that we communicate to you. After much frustration in trying to find out why my test hadn't arrived, I got my money back. If there is anything else we can assist you with please feel free to contact us on: https://help.chronomics.com/contact-us Best Wishes Waleed social media associate Cookie Policy WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. If we can be of any assistance, you can always get in contact with us and a member of our team will gladly provide assistance. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. For information about how to return a saliva/NPS collection kit to us, see clause 8.2. 2017-2023 Chronomics Limited. Necessary for scientific or historical research purposes or statistical purposes in accordance with applicable laws. Careers, Contact In the Two-step authentication section, under Save your recover codes, click View codes. We do not store personal data, other than as reasonably required to provide the Services, run the Sites effectively, or to respond to inquiries or requests, or as otherwise provided herein or as required by law. If your results weren't received in this time frame,you can get help by contacting us using this form and we'll look into this for you. Take Control of your DNA. You hide behind emails no phone number to contact you dont answer emails just appalling. This can be done using a smartphone but also works from a computer. At Chronomics, were at the forefront of this revolution. The Chronomics, Ltd. management team includes Tom Stubbs (Chief Executive Officer), Toby Call (Co-founder, Research and Innovation), and Alexandria Arbuckle (VP PeopleandCommunity) . Any such transfer will be in compliance with applicable law. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law).
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